Bose Headphones Bose Headphones User Manual

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9
English
Tab 6, 12
Tab 2, 8, 14 Tab 3, 9, 15 Tab 4, 10, 16 Tab 5, 11
Troubleshooting
If you experience any trouble using your headphones, try the
following troubleshooting instructions
If any problem persists, contact Bose
®
Customer Service. See the
phone number for your area, included in this guide.
Problem What to do
No audio or
audio in one
earcup only
• Ensure both ends of the audio cable are
securely connected.
• Try a different audio device.
Distorted bass • Ensure both earcup cushions are firmly secured.
Misshaped
earcup cushion
• The high-density earcup cushion foam will regain
its shape after a few minutes in a neutral position.
Microphone is
not picking up
sound
• Make sure the headphone plug is securely
connected to the headphone jack.
• Make sure the microphone is not being blocked
or covered.
The microphone is located on the back of the
Answer/End button.
Phone is not
responding to
button presses
• Make sure that the headphone plug is securely
connected to the headphone jack.
• For multi-press functions: vary speed of presses.
Apple product is
not responding
to remote
• Full controls may not be available for some Apple
products.
OE2i Headphones_ENG.fm Page 9 Friday, July 1, 2011 12:25 PM

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