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164 Additional Information
- Wi-Fi networks with a stealth function that do not broadcast their network name (SSID) will
not be detected by the camcorder during the Wi-Fi network setup. Perform the setup manu-
ally (A 140) or turn off the stealth function of the wireless router.
Wireless playback on a computer or similar device is not smooth.
- Playback may not be smooth depending on the wireless router’s settings and capability.
- Connect the computer to the access point using a LAN cable.
- Remove any objects between the camcorder and wireless access point that may interfere
with the wireless signal.
- Move the camcorder closer to the wireless access point.
- Turn off the wireless functions of other wireless devices other than the computer or similar
device being used for playback.
- Switch the wireless access point to IEEE802.11n. Refer to its instruction manual for details.
- If these do not solve the issue, the cause may be due the device or conditions unique to the
surrounding area. Use the supplied High Speed HDMI cable to connect the camcorder to a TV
(A 105).
The wireless connection was interrupted while transferring files.
- Incomplete files may remain at the transfer destination. If incomplete files remain at the
transfer destination, check the content and make sure they are safe to delete before deleting
them.
- Select [New Files] and perform the file transfer again.
Cannot connect a Wi-Fi-enabled external device wirelessly to the camcorder.
-Use the q > [Reset All] setting to reset the camcorder. The camcorder’s SSID will
return to the default setting and the password will change. Delete the previous network set-
tings from the external device and try to connect it to the camcorder.
List of Messages
6/4 Refer to List of Messages for Connecting to an External
Hard Drive (A 170) for messages related to an external hard drive, List
of Messages for Wi-Fi Functions (A 171) for a list of messages related
to general Wi-Fi functions, and List of Messages for Web Services
(A 173) for messages related to Web services when using Wi-Fi func-
tions.
(in alphabetical order)
Back up recordings regularly
- This message may appear when you turn on the camcorder. In the event of a malfunction,
recordings may be lost so back up your recordings regularly.
6/4 Built-in memory error
- The built-in memory could not be read. Contact a Canon Service Center.
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